Prior to making any process changes, be sure to understand the current process capability.
The simplest form of Process Capability for continuous data is known as Cp
Cp is calculated as the ratio of the specification range divided by the process width where...s is the shortterm process standard deviation... USL is the Upper Specification Limit and...LSL is the Lower Specification Limit
99.73% of data points lie between ±3 standard deviations in any normally distributed data. Cp doesn't take into account the centering of the process. The below figure shows 3 graphs with same Cp but different process centering
This Data Analysis Video teaches you the basic tools for understanding, summarizing, and making future predictions with your collected data. Includes MS Excel templates.
A second metric needs to be introduced to counter this; known as Cpk, it is defined as
Cpk represents the distance of the center of the process to the nearest specification limit in units of the process width . Cpk is positive when the mean of the process is inside the specifications; it drops to zero as the mean hits the USL or LSL as shown below :
Learn SPC in an hour. Train your employees. Improve your processes and products. Prevent defects and save your company money.
First define the goals and specifications. Then collect the process data. Collect at least 30 data points.
To actually make a useful CpK calculation the process needs to be stable. If the process mean moves around or its variation changes unpredictably then you cannot meet customer requirements. To check stability create a histogram. If the histogram shows a bell shape curve, then consider the process normal. The Capability calculations of Cp and Cpk rely on the data being normal. Calculate Cp and Cpk as per the preceding equations. Most statistical software packages do this readily.
Process Drift
Process Capability (expressed as Cp and Cpk) represents shortterm behavior of the process. In reality processes tend to shift and drift over time. The variation stays reasonably consistent, but the mean moves to and from.
Taking this into account, the longerterm variation is actually larger than the shortterm. The capability is lower in the long term than the short. Longterm capability is known as process performance and the equations are identical to those for Capability (shortterm), but a longerterm standard deviation σ population instead of s sample is used
Empirical process studies show that most processes tend to shift and drift about 1.5 standard deviations.
Most software packages try to emulate this shortterm versus longterm standard deviation by measuring it in two different ways. For longterm, the regular standard deviation of all the data is used. For shortterm the value comes from an equation involving the moving average across the data. In the below figure, the within standard deviation represents short term and the overall standard deviation represents long term. The within value is used to calculate the Cp and Cpk, whereas the overall value is used to calculate the Pp and PpK.
This Data Analysis Video teaches you the basic tools for understanding, summarizing, and making future predictions with your collected data. Includes MS Excel templates.
The target value for Cp in Six Sigma is 2.0 and for Ppk it is 1.5. These are not absolute requirements in any way, but if a process exhibits process capability at this level then it can be considered to be performing very well.
PPM
At the bottom of the above figure, the boxes explain the likely performance of the process in terms of Parts per Million defective (PPM):
The Observed Performance represents the PPMs of the actual data points below the LSL, above the USL, and the total of both. If no points fall outside of specification during the data collection, then the PPMs are zero.
The Within Performance represents the PPMs as calculated from a normal curve with the sample mean and shortterm standard deviation. The calculated curve hangs over the LSL and USL, and thus, the area under the curve outside of the specification limits gives the PPMs. These are the expected defectives on a shortterm basis.
The Overall Performance represents the PPMs as calculated from a normal curve with the sample mean and longterm standard deviation. The calculated curve hangs over the LSL and USL, and thus, the area under the curves outside of the specification limits gives the PPMs. These are the expected defectives on a longterm basis.
Software, Videos, Manuals, OnLine Certifications 

Corrective Action Software 

AQL Inspection Software 

Plan and Track Training 

Lean and Continuous Improvement

Training Video 

Editable Template 

Editable Template 

Templates, Guides, QA Manual, Audit Checklists 

OnLine Accredited Certifications Six Sigma, Risk Management, SCRUM 

Software, Videos, Manuals, Training Material 
Please Recommend Us!
