Quality Assurance
Job Description

There are many Quality Assurance Job Description(s). Here you will find the primary responsibility of each job classification. I also supply recommendations for education and experience for each job.

These job descriptions are not black and white. QA people wear several hats. Select the ones that work best for your organization.

Here is a list of QA interview questions that I like to ask when interviewing most QA professionals

Below is a list of jobs. We present a quality assurance job description for each.

• Evaluate manufacturing processes
• Uses engineering skills to improve processes
• Develops new processes
• Writes process procedures
• Ensures processes produce quality product
• Reduces process cycle time
• Reduces process costs
• Resolves suppliers performance issues
• Manages direct reports

• Initiates data collection
• Coordinates data collection
• Creates reports
• Uses statistical methods

• collects data
• tracks projects
• reports on projects
• Assist Quality Manager

• Creates audit reports
• Follows up on audit corrective action
• Conducts process audits
• Conducts systems audits
• Conducts product audits
• Conducts supplier audits

• Team leader
• Project management
• Improving customer satisfaction
• Improves business productivity
• Trains process statistics

• Ensures resources are available for quality training
• Ensures resources are available for quality projects
• Directs quality improvement
• Reviews project improvement teams and results
• Ensures six sigma tools are used

• Provides advise
• Facilitates projects
• Facilitates quality Improvement
• Expert in the quality Field
• Provides training
• Direct quality management systems certification

• Coordinates ISO 9001
• Coordinates compliance to requirements
• Process improvement
• Documents QA systems
• Trains other in QA systems
• Generate reports
• Assist in system audits

• Develops QA program
• Drives quality improvement
• Administer the QA management systems
• Training employees
• Coaching employees
• Establishes strategic plans
• Sets policies
• Assures customer needs are met

• Installs statistical sampling processes
• Improves and monitors inspection processes
• Writes procedures
• Specifies inspection and testing equipment
• Helps formulate quality assurance policies
• Conducts audits
• Interfaces with engineering, customers and suppliers
• Issues corrective action reports

• Final inspection
• Receiving inspection
• Process inspection
• Uses measuring instruments
• Ensure product meets requirements

• Administer the quality assurance program
• Drives continuous improvement
• Directs resolution to quality problems
• Supplies corrective action to customers
• Improves the QA management system
• Achieve QA management certifications
• Resolves suppliers performance issues
• Manages direct reports

• Applies quality principles to the software development
• Designs or specifies test methods for software inspection
• Designs or specifies test methods for software verification
• Designs or specifies test methods for software validation
• Recommends product improvement

• Shows high level of skill in the assigned quality activity
• Conduct statistical studies
• Conducts audits
• Performs audits
• Writes procedures

• Drives continuous improvement
• Supervises direct reports
• Implements and monitors quality policies
• Writes procedures and reports

• Responsible for vendor quality
• Conducts supplier audits
• Rates suppliers
• Drives vendor’s quality improvement
• Assesses potential new suppliers
• Performs supplier corrective action verification activities

• May conduct calibration
• Report on inspection results
• Gathers data
• Conduct special quality testing
• Write procedures
• Conduct product qualifications

• Establishes direction for quality improvement
• Develops the environment for continual improvement
• Monitors the quality program
• Makes changes as necessary to the quality program

• Evaluates safety, reliability and maintainability
• Plans and conducts reliability tests
• Reports reliability results
• Conducts analysis of field failures
• Recommends product improvement

• Team participant
• Project management
• Improves customer satisfaction
• Improves pusiness productivity
• Trains process statistics
• Conducts supplier audits