Quality Assurance
Job Description


There are many Quality Assurance Job Description(s). Here you will find the primary responsibility of each job classification. I also supply recommendations for education and experience for each job.

Click on the Quality Assurance Job Description title and a list of open jobs for that title will appear!!

8D Manager Software with 8D, 9D, 5Y and 4M report generator. Corrective action software for managing, measuring, and reporting.

8D Manager

These job descriptions are not black and white. QA people wear several hats. Select the ones that work best for your organization.

Here is a list of QA interview questions that I like to ask when interviewing most QA professionals

Below is a list of jobs. We present a quality assurance job description for each.


Laboratory Technician

Laboratory Technician

  • analyze various substances
  • collects data
  • prepares samples
  • inspects products
  • solves problems

Reports to Engineer or Lab Manager
Minimum Education – Technical Degree
Minimum Experience – None

See this interview with a Lab Technician


Process Engineer

Process Engineer : Improves and optimizes processes

  • Evaluate manufacturing processes
  • Uses engineering skills to improve processes
  • Develops new processes
  • Writes process procedures
  • Ensures processes produce quality product
  • Reduces process cycle time
  • Reduces process costs
  • Resolves suppliers performance issues
  • Manages direct reports

Reports to Engineering Manager
Minimum Education – BA in engineering discipline
Minimum Experience – None

Want to know what it is like to work as a process engineer? See this interview with a process engineer.

See this interview with a Power Engineer


Quality Analyst

Quality Analyst: Focuses on data

  • Initiates data collection
  • Coordinates data collection
  • Creates reports
  • Uses statistical methods

Reports to Quality Manager
Minimum Education – AA degree
Minimum Experience - None
Quality assurance job description(s) continue below

TrainingKeeper software. Keep, organize and plan all your training activities. Meet your customer's and auditor's training requirements.

TrainingKeeper Software

Quality Associate

Quality Associate: Assists in quality improvement projects

  • collects data
  • tracks projects
  • reports on projects
  • Assist Quality Manager

Reports to Quality Manager or Engineer
Minimum Education – High School
Minimum Experience - None


Quality Auditor

Quality Auditor: Performs audits

  • Creates audit reports
  • Follows up on audit corrective action
  • Conducts process audits
  • Conducts systems audits
  • Conducts product audits
  • Conducts supplier audits

Reports to Quality Manager or Engineer
Minimum Education – BA
Minimum Experience – On the job audit training

Snap Sampling Plans! software combines all the key industry standard attribute sampling plans into one place.

With over 10,000 sampling possibilities, Snap Sampling Plans! guides you in selecting the correct AQL sampling plan.

Quality Black Belt

Quality Black Belt: Focuses on process improvement

  • Team leader
  • Project management
  • Improving customer satisfaction
  • Improves business productivity
  • Trains process statistics

Reports to Quality Manager or Champion
Minimum Education – BA and black belt certification
Minimum Experience – Must have documented process improvement projects
More quality assurance job description(s) below


Quality Champion

Quality Champion: Business Manager / Senior Manager

  • Ensures resources are available for quality training
  • Ensures resources are available for quality projects
  • Directs quality improvement
  • Reviews project improvement teams and results
  • Ensures six sigma tools are used

Reports to President or Vice President
Minimum Education – BA and Six Sigma Certification, Master Degree preferred
Minimum Experience – 5 years as a manager

Includes an easy to edit calibration manual, recommended calibration system, reports and templates.

Calibration Manual

Quality Consultant

Quality Consultant: Improves an organization quality programs

  • Provides advise
  • Facilitates projects
  • Facilitates quality Improvement
  • Expert in the quality Field
  • Provides training
  • Direct quality management systems certification

Reports to President, Vice President or Quality Director
Minimum Education – BA, Master Degree preferred
Minimum Experience – 10 years in quality assurance
Even more Quality Assurance job description(s) below


Quality Coordinator

Quality Coordinator: Tracks and provides information related to Quality Assurance

Reports to Quality Manager
Minimum Education – BA
Minimum Experience – On the job ISO 9001 training

Learn SPC in an hour. Train your employees. Improve your processes and products. Prevent defects and save your company money.

SPC Training Video

QA Director

QA Director: Oversees all Quality Assurance efforts

  • Develops QA program
  • Drives quality improvement
  • Administer the QA management systems
  • Training employees
  • Coaching employees
  • Establishes strategic plans
  • Sets policies
  • Assures customer needs are met

Reports to President or Vice President
Minimum Education – BA, Master Degree preferred
Minimum Experience – 5 years


Quality Engineer

Quality Engineer: Focuses on inspection process development and product improvement

  • Installs statistical sampling processes
  • Improves and monitors inspection processes
  • Writes procedures
  • Specifies inspection and testing equipment
  • Helps formulate quality assurance policies
  • Conducts audits
  • Interfaces with engineering, customers and suppliers
  • Issues corrective action reports

Reports to Quality Manager
Minimum Education – BA in Engineering discipline, industrial or manufacturing is preferred
Minimum Experience – None

Learn more about this career, see this interview with a quality systems engineer.

Click here to see an interview with an electonics quality engineer.

This Data Analysis Video teaches you the basic tools for understanding, summarizing, and making future predictions with your collected data. Includes MS Excel templates.

Data Analysis Video

Quality Inspector

Quality Inspector:Responsible for inspection

  • Final inspection
  • Receiving inspection
  • Process inspection
  • Uses measuring instruments
  • Ensure product meets requirements

Reports to Quality Manager
Minimum Education – High School
Minimum Experience - None


Quality Manager

Quality Manager: Administer quality assurance efforts

  • Administer the quality assurance program
  • Drives continuous improvement
  • Directs resolution to quality problems
  • Supplies corrective action to customers
  • Improves the QA management system
  • Achieve QA management certifications
  • Resolves suppliers performance issues
  • Manages direct reports

Reports to President, Vice President or Quality Director
Minimum Education – BA
Minimum Experience – 5 years

Click here to see an interview with an electonics quality engineer manager.

Here is an interview with a manufacturing quality manager

See this interview with a construction quality manager

SWOT Manager lets you manage and quickly create your brainstorm SWOTs. Compare the past and track the future.

SWOT Manager

Quality Software Engineer

Quality Software Engineer: Test and improves software

  • Applies quality principles to the software development
  • Designs or specifies test methods for software inspection
  • Designs or specifies test methods for software verification
  • Designs or specifies test methods for software validation
  • Recommends product improvement

Reports to Quality Manager
Minimum Education – BA in computer science
Minimum Experience – None

Read this interview with a Quality Software Tester.


Quality Specialist

Quality Specialist: Performs specific quality related functions

Reports to Quality Manager
Minimum Education – AA degree
Minimum Experience - None

Your detailed step by step guidance to Benchmarking.

Benchmarking for World Class Performance

Quality Supervisor

Quality Supervisor: Administers quality program within a defined department

Reports to Quality Manager
Minimum Education – BA
Minimum Experience – 1 year in Quality


Quality Supplier Engineer

Quality Supplier Engineer: Focuses on supplier quality

Reports to Quality Manager
Minimum Education – BA in engineering discipline, industrial or manufacturing is preferred
Minimum Experience – 1 year in quality

Teach 5S and Implement 5S at your company with this detailed training presentation

5S PowerPoint

Quality Technician

Quality Technician: Performs basic quality duties

  • May conduct calibration
  • Report on inspection results
  • Gathers data
  • Conduct special quality testing
  • Write procedures
  • Conduct product qualifications

Reports to Quality Manager or Quality Engineer
Minimum Education – High School
Minimum Experience - None

See this interview with a Quality Technician.

See this interview with a lab technician


Quality Vice President

Quality Vice President: Acts as a champion for the quality department

Reports to President
Minimum Education – BA, Master Degree preferred
Minimum Experience – 5 years
The last quality assurance job description(s) below

Teach your staff the practices and skills to participate within and run effective productive teams. 

Building Effective Teams

Reliability / Safety Engineer

Reliability / Safety Engineer: Improves product reliability and safety

  • Evaluates safety, reliability and maintainability
  • Plans and conducts reliability tests
  • Reports reliability results
  • Conducts analysis of field failures
  • Recommends product improvement

Reports to Engineering Manager or Quality Manager
Minimum Education – BA in engineering discipline, statistics and reliability preferred
Minimum Experience – None

See this interview with a structural engineer.

Introduce the Six Sigma methodology to your staff with this Six Sigma presentation

Six Sigma Overview

Six Sigma Engineer

Six Sigma Engineer: focuses on process improvement

  • Team participant
  • Project management
  • Improves customer satisfaction
  • Improves pusiness productivity
  • Trains process statistics
  • Conducts supplier audits

Reports to Quality Manager or Quality Champion
Minimum Education – BA and six sigma certification
Minimum Experience – 1 Year in QA


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Robert Broughton
(805) 419-3344
USA
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