Quality Assurance
Job Description


There are many Quality Assurance Job Description(s). Here you will find the primary responsibility of each job classification. I also supply recommendations for education and experience for each job.

Click on the Quality Assurance Job Description title and a list of open jobs for that title will appear!!



These job descriptions are not black and white. QA people wear several hats. Select the ones that work best for your organization.

Here is a list of QA interview questions that I like to ask when interviewing most QA professionals

Below is a list of jobs. We present a quality assurance job description for each.


Process Engineer : Improves and optimizes processes
  • Evaluate manufacturing processes
  • Uses engineering skills to improve processes
  • Develops new processes
  • Writes process procedures
  • Ensures processes produce quality product
  • Reduces process cycle time
  • Reduces process costs
  • Resolves suppliers performance issues
  • Manages direct reports
Reports to Engineering Manager
Minimum Education – BA in engineering discipline
Minimum Experience – None

Want to know what it is like to work as a process engineer? See this interview with a process engineer.

See this interview with a Power Engineer







Quality Analyst: Focuses on data
  • Initiates data collection
  • Coordinates data collection
  • Creates reports
  • Uses statistical methods
Reports to Quality Manager
Minimum Education – AA degree
Minimum Experience - None
Quality assurance job description(s) continue below
Quality Associate: Assists in quality improvement projects
  • collects data
  • tracks projects
  • reports on projects
  • Assist Quality Manager
Reports to Quality Manager or Engineer
Minimum Education – High School
Minimum Experience - None
Quality Auditor: Performs audits
  • Creates audit reports
  • Follows up on audit corrective action
  • Conducts process audits
  • Conducts systems audits
  • Conducts product audits
  • Conducts supplier audits
Reports to Quality Manager or Engineer
Minimum Education – BA
Minimum Experience – On the job audit training




Quality Black Belt: Focuses on process improvement
  • Team leader
  • Project management
  • Improving customer satisfaction
  • Improves business productivity
  • Trains process statistics
Reports to Quality Manager or Champion
Minimum Education – BA and black belt certification
Minimum Experience – Must have documented process improvement projects
More quality assurance job description(s) below
Quality Champion: Business Manager / Senior Manager
  • Ensures resources are available for quality training
  • Ensures resources are available for quality projects
  • Directs quality improvement
  • Reviews project improvement teams and results
  • Ensures six sigma tools are used
Reports to President or Vice President
Minimum Education – BA and Six Sigma Certification, Master Degree preferred
Minimum Experience – 5 years as a manager

Quality Consultant: Improves an organization quality programs

  • Provides advise
  • Facilitates projects
  • Facilitates quality Improvement
  • Expert in the quality Field
  • Provides training
  • Direct quality management systems certification
Reports to President, Vice President or Quality Director
Minimum Education – BA, Master Degree preferred
Minimum Experience – 10 years in quality assurance
Even more Quality Assurance job description(s) below
Quality Coordinator: Tracks and provides information related to Quality AssuranceReports to Quality Manager
Minimum Education – BA
Minimum Experience – On the job ISO 9001 training
QA Director: Oversees all Quality Assurance efforts
  • Develops QA program
  • Drives quality improvement
  • Administer the QA management systems
  • Training employees
  • Coaching employees
  • Establishes strategic plans
  • Sets policies
  • Assures customer needs are met
Reports to President or Vice President
Minimum Education – BA, Master Degree preferred
Minimum Experience – 5 years
Quality Engineer: Focuses on inspection process development and product improvement
  • Installs statistical sampling processes
  • Improves and monitors inspection processes
  • Writes procedures
  • Specifies inspection and testing equipment
  • Helps formulate quality assurance policies
  • Conducts audits
  • Interfaces with engineering, customers and suppliers
  • Issues corrective action reports
Reports to Quality Manager
Minimum Education – BA in Engineering discipline, industrial or manufacturing is preferred
Minimum Experience – None

Learn more about this career, see this interview with a quality systems engineer.

Click here to see an interview with an electonics quality engineer.


Quality Inspector:Responsible for inspection
  • Final inspection
  • Receiving inspection
  • Process inspection
  • Uses measuring instruments
  • Ensure product meets requirements
Reports to Quality Manager
Minimum Education – High School
Minimum Experience - None
Quality Manager: Administer quality assurance efforts
  • Administer the quality assurance program
  • Drives continuous improvement
  • Directs resolution to quality problems
  • Supplies corrective action to customers
  • Improves the QA management system
  • Achieve QA management certifications
  • Resolves suppliers performance issues
  • Manages direct reports
Reports to President, Vice President or Quality Director
Minimum Education – BA
Minimum Experience – 5 years

Click here to see an interview with an electonics quality engineer manager.

Here is an interview with a manufacturing quality manager.


Quality Software Engineer: Test and improves software
  • Applies quality principles to the software development
  • Designs or specifies test methods for software inspection
  • Designs or specifies test methods for software verification
  • Designs or specifies test methods for software validation
  • Recommends product improvement
Reports to Quality Manager
Minimum Education – BA in computer science
Minimum Experience – None

Read this interview with a Quality Software Tester.
Quality Specialist: Performs specific quality related functionsReports to Quality Manager
Minimum Education – AA degree
Minimum Experience - None
Quality Supervisor: Administers quality program within a defined department Reports to Quality Manager
Minimum Education – BA
Minimum Experience – 1 year in Quality
Quality Supplier Engineer: Focuses on supplier quality Reports to Quality Manager
Minimum Education – BA in engineering discipline, industrial or manufacturing is preferred
Minimum Experience – 1 year in quality
Quality Technician: Performs basic quality duties
  • May conduct calibration
  • Report on inspection results
  • Gathers data
  • Conduct special quality testing
  • Write procedures
  • Conduct product qualifications
Reports to Quality Manager or Quality Engineer
Minimum Education – High School
Minimum Experience - None

See this interview with a Quality Technician.

See this interview with a lab technician


Quality Vice President: Acts as a champion for the quality departmentReports to President
Minimum Education – BA, Master Degree preferred
Minimum Experience – 5 years
The last quality assurance job description(s) below
Reliability / Safety Engineer: Improves product reliability and safety
  • Evaluates safety, reliability and maintainability
  • Plans and conducts reliability tests
  • Reports reliability results
  • Conducts analysis of field failures
  • Recommends product improvement
Reports to Engineering Manager or Quality Manager
Minimum Education – BA in engineering discipline, statistics and reliability preferred
Minimum Experience – None

See this interview with a structural engineer.


Six Sigma Engineer: focuses on process improvement
  • Team participant
  • Project management
  • Improves customer satisfaction
  • Improves pusiness productivity
  • Trains process statistics
  • Conducts supplier audits
Reports to Quality Manager or Quality Champion
Minimum Education – BA and six sigma certification
Minimum Experience – 1 Year in QA
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Quality Assurance Solutions
Robert Broughton
(805) 419-3344
USA
email


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