ISO 9001 Definition

ISO 9001 Definition: ISO 9001 is a set of internationally agreed standards that provide guidelines for a Quality Management System. If you are interested in the history of the standard, read this.

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If your organization meets ISO 9001-2008 then you can become certified to the standard. Interestingly, ISO 9001-2008 can apply to any type of organization. This includes manufacturing, service, software or even non profit organizations.

Certification Benefits

  • States to your customers that you have certain key Quality Assurance Systems in place and you are following these systems.

  • Some customers may only do business with ISO 9001 companies.

  • The ISO 9001 definition provides the basis for other certifications such as IS0 14000 (environmental), TS 16949 (automotive), and AS9100 (aircraft).

  • It drives improvement within your company.

  • It could reduce customer audits of your facilities, processes and systems.

  • It drives and changes your company to systematic method of management and work.

If you are getting ready to select an ISO 9001 auditor, review this first.


8 ISO 9001 Principles

ISO 9004 (a supporting standard of 9001) dictates the 8 principles that the ISO 9001 definition is based on. These are:

  1. Customer Focus Organization
  2. Leadership
  3. Involvement of People
  4. Process Approach
  5. System Approach to Management
  6. Continual Improvement
  7. Factual Approach to Decision Making
  8. Mutually Beneficial Supplier Relationships


More on the ISO 9001 Definition: As mention above the standard can be used for any type of organization. The standard is generic and universal. Third party registrars use the standard as a basis for auditing. It requires top level management commitment to achieve the certification.

The ISO 9001 standard does not determine your company’s quality goals. It does not put numbers on defect levels or other quality characteristics. It is not a measurement tool.

The standard lets you prescribe your systems but you must meet the intent of the standard. Your Quality Management Systems will look different then other organization’s systems. To achieve certification you must “walk the talk”. Within this website you will find recommendations for these systems.


Mandatory Documents
See the mandatory document list for ISO 9001 certification.

Quality Assurance Manual

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Are you preparing for ISO 9001 certification?

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Why spend hours constructing a QA manual, when you can simply edit this document and quickly produce one that is acceptable to ISO 9001 auditors. I recommend starting with this manual, and then editing it to match your company’s terms. It is 30 pages long and covers all ISO 9001 elements necessary for certification.

The manual covers every item described on this page and this page.

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ISO 9001 Main and Key Elements

ISO 9001 Definition: Quality Management System key elements

Management Responsibility key elements

Resource Management key elements

  • Training and Competency
  • Infrastructure
  • Work Environment

Product Realization key elements

  • Planning
  • Product requirements determination
  • Product requirements review
  • Customer communication
  • Design and Development planning, inputs, outputs, review, verification and validation
  • Controlling Design and Development changes
  • Purchasing process
  • Purchasing information control
  • Purchase Product Verification
  • Process validation for production and service
  • Identification and traceability
  • Customer property control
  • Preservation of Product
  • Control of monitoring and measuring equipment

Measurement Analysis and Improvement key Elements


See the mandatory document list for ISO 9001 certification.



List of Registrars
Looking for a Registar? Here is a list.
Selecting a Registrar
If you are getting ready to select an ISO 9001 auditor, review this first.


Logo Information
Did you know that RAB / ANSI / ASQ have very strict requirements when it comes to using their logo? If you want to know more, click here.


ISO 9001 History
Click here to see the history of ISO 9001
ISO 9000 Quality Audit
Review this page for the 5Ws of the ISO Quality Audit.
Interaction Chart
For ISO 9001 definition registration, your QA manual will need a process interaction chart. Please subscribe to QA solutions for an example of a process interaction chart and other freebies
Flowcharting
When writing ISO Documentation, it is best to start with flowcharting your systems and processes.
More info on the QA Manual
This page describes additional reasons for creating a QA Manual.
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ISO Survival Guide

How did you SURVIVE your ISO Audit? Please post your story.

Click here to review other's experiences.




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