Quality Management
Control Plan

A Quality Management Control Plan is an easy to read summary of your process inspection points. Please see this file for an example of a control plan. This is a nice document to present to your customers when they want to understand your production processes. The control plan presents your company's methods on monitoring and measuring the process and product conformity.

It is also useful for internal audits. The auditor can take this document and use this for the starting point of a process audit.

It is a great reference tool when you need to review your process during a corrective action activity.

The control plan is valuable for training new employees. They can easily grasp the process flow, inspection points, specifications, and process documentation all from one document.

ISO 9001

• Monitoring and Measuring of the Product
• Monitoring and Measuring of the Process
• If done correctly, it can support Design and Development Planning

Control Plan Elements

Part / Process Number – This is your company internal number for the part or process. It could be a department number, process flow number, a part number or whatever you deem appropriate.

Name – This is the name of the part or process.

Characteristic – Name the characteristic that is being measured. If it is a direct measurement of the product list under the product category. If you are measuring the process, list that characteristic in the process column.

Specification – Record the specification for that characteristic.

Measurement Technique – Name the measuring instrument. Make sure the instrument is calibrated.

Sample Frequency – how often you are conducting the measurement

Control Method – the procedure that states how to conduct the measurement.

Quality Record – State how the measurements are recorded. This could be a specific handwritten form, computer spreadsheet or an SPC program.

Reaction Plan – State what is done if the measurement does not meet the specification.