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The Quality Assurance Blog

Welcome to the Quality Assurance Blog. Please subscribe to the RSS feed. This will let you know when changes are made to the site. See below for the Blog!



Dr Deming Point 11 Eliminate Numerical Quotas

Learn Dr Deming Point 11, one of Deming 14 points, which stresses to eliminate numerical quotas

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Free corrective action downloads

Free corrective action freebies for QA solutions E-zine subscribers

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Deming Point 10

Specific info on Deming Point 10, eliminate slogans, exhortations, and targets for the work force

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Deming-Point-9, Break Down Barriers between Staff Areas

Deming Point 9 focuses on breaking down departmental barriers.

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Dr Deming Point 8, Drive out Fear

Page discusses Dr Deming Point 8 in detail. Learn how to drive out fear in the workplace.

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Dr Deming Point 7, Institute Leadership

Learn Dr Deming's Point 7 - Institute Leadership

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Dr Deming Point 6, Train, Retrain, and Train Again

Learn Dr. Deming point 6 thoughts on training

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Specialized Quality Assurance Products

Visit to see interesting and unique Quality Assurance Products

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QA Products

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Quality Audit Checklist is necessary for QA audits

The quality audit checklist is a key element of the quality audit. Quality audits are necessary for ISO 9001, Quality Assurance program and continuous improvement.

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QA interview questions and answers

Here is a list of my favorite QA interview questions. These questions offers insight into a quality professional expertise with quality assurance and ISO 9001.

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Root Cause Corrective Action System documentation

Describes the important items to include in your Root Cause Corrective Action System. Corrective Action is critical to your ISO 9001 certification.

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Your sample size calculator is Snap Sampling Plans!

This page features a sample size calculator and discusses many elements that you need to consider when you determine sample size. When you calculate sample size with Snap Sampling Plans! calculator yo

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Sample of Customer Complaint Letter

Here is a sample of customer complaint letter. Included are 3 free samples of complaint letters. Use these samples to write your consumer complaint letters.

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Complaint Tracking Software Reviews

Reviews of complaint tracking software for customer complaint management. Reviews the most popular webbased solutions.

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Learn 8D Eight Disciplines!

Learn the 8D Eight Disciplines, see it in action, and apply global 8D software to your business.

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Discusses 8D Problem Solving details and 8D reports.

Review this for detail information on 8D problem solving. Page discusses your customer requirements for 8D reports.

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Sound containment theory is important to keeping customers.

Execution of solid containment theory prevents escaping defects and improves customer satisfaction. This page describes some of the best approaches to containing defects.

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Corrective and Preventive Action Management Systems for ISO 9001.

Documenting your corrective and preventive action management systems? We break down the differences between corrective action, preventive action and preventive maintenance.

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Corrective Action Forms Implementation and Measurement Tips

Tips on issuing corrective action forms, measuring corrective actions preventive action and creating an effective corrective action system.

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Dealing with Customer Complaints

Best methods when dealing with customer complaints. Page discusses your recommend reaction to business complaints, consumers complaints, and product complaints.

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A Risk Management Plan Sample and the Basics of Risk Management

Info on a risk management plan sample. Covers the basics of risk management and includes the definition of risk management. Page focuses on medical device risk management.

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Definition of risk management and other pertinent safety definitions.

Learn the definition of risk management, risk analysis, risk evaluation and risk control. This definitions are important for medical devices quality systems.

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SPC Calculations

Find out how to conduct SPC calculations here. Page discusses SPC limits and software

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SPC definition

Page provides a SPC definition and discusses modern SPC software

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Control Chart SPC, Control Charts and limits

Learn about control chart SPC and the differences between process limits and specification. Includes pictures of these limits with control charts.

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Data analysis in excel

Data analysis in excel discusses calculating averages, ranges, and standard deviation in Microsoft Excel. These calculations are critical to know for continuous improvement and quality assurance.

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Learn Data Analysis Techniques

Data analysis techniques are key to understanding and presenting data. Data analysis methods help you improve your process and products.

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Process Capability Studies

Process capability studies demonstrate the fit of your data to your specifications. Machine process capability determines current and future defects.

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Statistics Normal Distribution Described

Do you know the statistics normal distribution? Normal distrubution is critical to know for your quality assurance program.

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