Agree

I've found it difficult to convey the concepts of the fishbone approach to problem solving, for the reasons stated in your article. Often, these exercises result in a 'cloud of information' and the really valuable information gets lost in that cloud.

I like the idea of breaking a fishbone effort into its constituent parts. That would create a clearer picture of the problem, and the contributors to that problem.

Nice article.

Thanks,

Robert L.

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