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Training Presentation

Reducing the Cost of Quality

Save Time, Train, Reduce Cost, Improve and Impress...

  • Do you need to train your employees on Cost of Quality?
  • Do you want to save time from creating the presentation?
  • Do you want to present a professional powerpoint that will impress your employees, peers and the management team?
  • Do you want to improve your Quality Program?
  • Do you want to reduce your Cost of Quality at your company?

This professional presentation on Reducing the Cost of Quality will save you significant amount of time. If you created this presentation yourself you could easily spend 24 to 40 hours on making the slides. See below for pictures of some of the slides.

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As a key factor of competitiveness, you must manage cost all the time, not only in times of economic downturn. Reducing the Cost Of Quality (COQ) program helps achieve this. This training fits well into any improvement initiative, including TQM and Lean management. The COQ methodology instills a practical approach to quantifying the financial impact of the Cost Of Non-Conformance (CONC) and the Cost Of Conformance (COC). By teaching this presentation, you improve the companyculture and improve the bottom line. This presentation changes employees problem solving focus from quick fix solutions to preventing issues before they occur.  This course teaches the skills to prioritize quality improvement opportunities based on the expected financial return.

How To Use the PowerPoint Training Presentation

Deliver this professionally-developed and innovative presentation to an audience as a 1-2 hour overview of the Cost of Quality (COQ) as part of your organization's Operational Excellence or Quality Improvement program. Use the slides in a workshop for managers and staff of the organization who need to understand the basics of a COQ management system.

You may customize this Microsoft PowerPoint presentation to your specific needs and preferences. Add slides, combine them with our other presentations, it's up to you. The only restriction is that the presentation cannot be resold without our prior written consent.

Number of slides: 104


  • Understand the COQ methodology
  • Identify major cost components related to the Cost Of Non-Conformance (CONC) and Cost Of Conformance (COC)
  • Explain how to identify, collect cost and COQ information
  • Analyze the obtained COQ information and relate this data to possible solutions that reduces COQ in your organization.


Introduction & Basic Concepts of COQ

  • Business case for quality
  • Impact of quality improvement program
  • Link between quality costing and profits
  • Why are quality costs important?
  • Why measure COQ?
  • What is COQ?
  • COQ iceberg model
  • COQ and Lean & Six Sigma
  • COQ program management
  • Key steps in setting up a COQ system
  • Preparation
  • Four phases of a COQ system

Phase 1: Identifying COQ Items

  • PAF model
  • Prevention costs
  • Appraisal costs
  • Failure costs
  • Internal and External failure costs
  • Seven types of waste
  • CONC checklists
  • Guidelines for identifying COQ items

Phase 2: Collecting COQ Data

  • Matching accounts with CONC items
  • COQ data source
  • Quality costing
  • Example calculations of Failure cost, Appraisal cost and Prevention cost
  • COQ scorecard and indices
  • Process flow for COQ reporting
  • Collecting and reporting COQ data
  • Role of Finance and line managers/supervisors
  • Practical guidelines

Phase 3: Analyzing COQ Data

  • Selecting quality cost bases
  • Trends analysis
  • Pareto analysis
  • Variance analysis
  • SMART criteria
  • Set targets for improvement
  • Case study

Phase 4: Reducing COQ & Improving Quality

  • Reduce COQ through quality improvement programs
  • Tools and techniques
  • PDCA problem solving
  • System for quality is prevention
  • Some results from industries
  • Sustaining COQ

Slide Examples













Cost of Quality is one of our many PowerPoint Presentations